Shipping & Returns
All shipping rates are calculated by the carrier. Most orders will ship within 1 business day via USPS unless otherwise notified. Once your order ships, it should be delivered to you within 2-5 business days.
You will receive a shipping confirmation email the day your package ships that contains your tracking ID number.
If you’re having trouble locating your package please email us at email@example.com
Currently we only ship within the United States. We hope to be able to add our neighbors to the north and south in the very near future.
RETURNS & REFUNDS
Our highest priority at Fourpoints® is YOU; our loyal customers. We back our bars 100% so you can purchase with confidence.
We do our very best to ensure that our bars are of the highest quality before sending them to you. If for any reason you are not absolutely satisfied with your purchase we will happily replace the bars or issue you a refund of its original purchase price.
If you have received a damaged or defective bar, please send us a photo so that we can determine what went wrong and prevent it from happening again. We will replace the bars for you or issue you a full refund immediately, whichever you prefer.
To initiate a refund or exchange please contact firstname.lastname@example.org and detail the issue.
If we require to see the damaged product for evaluation, we may issue you a return shipping slip and ask that you send us back the product.
Once we have received your package, we will process your request and a refund will be issued or exchanged items will be shipped within 7 business days. Refunds will be processed using the same payment method with which the order was purchased.
Important Return Information: All returns or exchange requests must be made within 30 days of their delivery date. There must be no more than 3 bars missing from each returned package for a full refund to be issued.